Knowledge base
Everything the agent knows about Brightsmile Dental. It answers only from these entries and currently covers 78% of caller questions.
Knowledge gaps3 open
Questions callers asked that had no confident answer, most asked first.
Entries
12 entries · most recently updated first
| Question and answer | Tags | Used | Updated |
|---|---|---|---|
What are your opening hours? We're open Monday to Friday from 9 am to 7 pm and Saturday from 9 am to 1 pm. We're closed on Sundays. | hours | 14× | 23 Sept 2026, 9:00 am |
Where is the clinic located? We're at 14 Park Street, Bhubaneswar, next to the Park Street metro exit. There's free parking behind the building. | locationparking | 9× | 16 Sept 2026, 9:00 am |
How do I book an appointment? I can book you in right now. Tell me the day and time that suits you and I'll check what's free. | booking | 21× | 24 Sept 2026, 9:00 am |
Do you offer teeth whitening? Yes. We offer in-clinic whitening in about an hour, and take-home kits. A dentist checks your teeth first to pick the right option. | treatmentswhitening | 6× | 20 Sept 2026, 9:00 am |
How much does a cleaning cost? A regular cleaning and check-up is ₹1,200. Deep cleaning starts at ₹2,500 and depends on what the dentist finds. | pricingcleaning | 8× | 21 Sept 2026, 9:00 am |
Do you take insurance? We accept most major health insurers, including Star Health and HDFC ERGO. Bring your policy card and we'll handle the claim. | insurancebilling | 5× | 18 Sept 2026, 9:00 am |
What should I do in a dental emergency? Call us straight away. We keep same-day emergency slots. Outside opening hours, go to AMRI Hospital's emergency ward. | emergency | 3× | 14 Sept 2026, 9:00 am |
Can I reschedule or cancel? Yes, just tell me your name and appointment time. Please give us 24 hours' notice so we can offer the slot to someone else. | booking | 7× | 22 Sept 2026, 9:00 am |
Do you treat children? Yes, we see children from age three. Our paediatric slots are on weekday afternoons. | children | 4× | 17 Sept 2026, 9:00 am |
What payment methods do you accept? We accept UPI, all major cards and cash. Treatment plans over ₹10,000 can be split into two payments. | billingpricing | 2× | 19 Sept 2026, 9:00 am |
Do you do root canals? Yes. Most root canal treatments take two visits, and we use local anaesthetic so it's comfortable. | treatments | 3× | 15 Sept 2026, 9:00 am |
How long is a first visit? Plan for about 45 minutes. That covers a full check-up, X-rays if needed, and a treatment plan. | booking | 5× | 20 Sept 2026, 9:00 am |